Privacy Policy
XeSuite (“we”, “our”, or “the Platform”) respects the privacy of its users and is committed to protecting personal data. This Privacy Policy explains how information is collected, used, processed, stored, and protected when users access or use the XeSuite mobile application, website, or related services (collectively referred to as the “Services”).
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
1. Legal Compliance
XeSuite processes personal data in accordance with applicable Indian laws including but not limited to:
- Digital Personal Data Protection Act, 2023
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Applicable RBI, financial data, and electronic record regulations where relevant
Where users access the platform from other jurisdictions, applicable local privacy regulations may also apply.
2. Definitions
Personal Data
Any data about an individual who can be identified directly or indirectly.
Sensitive Personal Data
Information such as financial data, identity numbers, passwords, or other data classified as sensitive under applicable law.
User
Any individual or entity that downloads, accesses, or uses XeSuite.
Processing
Any operation performed on personal data including collection, storage, usage, sharing, or deletion.
3. Information We Collect
XeSuite collects different types of information depending on how the Services are used.
3.1 Information Provided by Users
3.2 Automatically Collected Information
When users interact with the application, we may automatically collect certain technical information:
3.3 Information from SMS or Email (If Enabled)
If the user grants permission, XeSuite may access SMS alerts or email notifications for the limited purpose of extracting financial transaction details or investment information to help users maintain financial records.
XeSuite will only access such data with explicit user consent and only for the purpose described within the application. We do not read personal conversations or unrelated communications.
4. Purpose of Data Collection
We collect and process personal data for the following purposes:
- Providing core application functionality
- Managing user accounts
- Organizing financial/compliance records
- Enabling professional client management
- Improving platform performance
- Sending service-related notifications
- Preventing fraud or misuse
- Complying with legal obligations
5. Consent
Under the Digital Personal Data Protection Act, 2023, personal data will be processed only with lawful consent or where legally permitted. Users may withdraw consent at any time, subject to legal or operational limitations.
6. Data Minimization
XeSuite follows the principle of data minimization, meaning we only collect data necessary to provide the intended services. We do not collect excessive or unrelated personal information.
7 & 8. Storage, Retention & Security
User data is retained only as long as necessary for providing services, account functionality, legal compliance, and dispute resolution.
Our Security Measures
- Encryption of sensitive data
- Secure authentication procedures
- Role-based access controls
- Regular security monitoring
9. Sharing of Information
XeSuite does not sell or rent personal data to third parties. Information may be shared only with:
Service Providers
Trusted technology partners assisting with hosting, analytics, and security.
Legal Requirements
Where required under law, court order, or government authority.
Business Transfers
In case of merger, acquisition, or restructuring.
User Authorization
Where users explicitly authorize sharing of their information.
11. User Rights
- Access personal data
- Correct inaccurate info
- Withdraw consent
- Request deletion
- Grievance redressal
12. Grievance Redressal
XeSuite appoints a Grievance Officer responsible for addressing user complaints and privacy concerns.
Contact Grievance Officer:
info.xesuite@gmail.com
H-53A, LGF, Kalkaji, New Delhi- 110019
13. Children's Privacy
XeSuite services are not intended for individuals below 18. We do not knowingly collect data from minors.
14. Third-Party Links
We are not responsible for the privacy practices of external platforms linked within our Services.
15. Updates
We may update this policy periodically. Continued use constitutes acceptance of revised terms.
Questions or Concerns?
For any questions, concerns, or privacy-related requests, our support team is ready to assist you.